North America

Unipart Logistics – North America

Unipart Logistics came to North America in 1998 with the aim of servicing Jaguar with logistics services and a growing Unipart Logistics’ international offering. We have continued to grow our customer base and diversify our services through the Group’s strategy of employee engagement and operational excellence.

1998

Unipart signs contract to provide logistics services for Jaguar including warehousing, distribution and customer services in the USA including sites in New Jersey and California.

2002

Unipart Logistics implements the Unipart proprietary ‘world class’ supply chain logistics IT System ‘Unipart Logistics System’ (ULS) on the SAP platform. The launch is delivered on time and with minimal impact to the customer.

2007

Unipart Logistics opens its first Canadian facility in Toronto, commencing a journey of improving service and bringing Unipart closer to Canadian customers.

2008

Unipart Logistics opens a southeastern USA warehouse in Atlanta, GA, improving our national coverage and to bringing Unipart closer to its customers. The Atlanta PDC is a multi-client facility serving E-Commerce, Automotive and Industrial sectors, including FTZ operations.

Unipart Logistics is awarded the Land Rover Special Order Program, including key cutting and programming of VIN specific material for US customers.

2010

Unipart Logistics obtains C-TPAT level 3 Green Lane Certification elevating Unipart to the most trusted level available from the United States Customs and Border Protection. This accreditation reduces delays at US ports and in turn improves service to our customers. Also in 2010 Unipart Logistics entered the Ecommerce Logistics business with contract wins for:

  • ASOS.com – Unipart was awarded the US returns processing for all of the US ASOS orders. This operation was based in our Atlanta facility.
  • Pro Direct Sports – Unipart was awarded the US E-Fulfilment operation for all PDS US customer orders.

2012

Unipart North America continued its expansion into e-commerce Logistics with a contract award for Long Tall Sally (LTS), a rapidly expanding apparel retailer, providing warehousing and distribution services. The LTS contract has proven our ability to provide a world class operation across both B2B and B2C operations and to create the type of long term partnership Unipart aspires to with all of its clients. In partnership with Long Tall Sally we have also created a Foreign Trade Zone, for duty deferral on all items brought into the USA.

In 2012 Unipart extended its Customer Services offering by winning a contract with a highly prestigious Automotive brand, assisting all North American dealers with their aftermarket part inquiries for this world class brand.

2013

In 2013, we opened a facility in Mechanicsburg, PA facility as a multi-client warehouse, maintaining our focus on diversification and customer support through the correct positioning of our services.

Also, Unipart Logistics began providing significant support and resource to assist in the delivery of programs within the Unipart Expert Practices division. This engagement saw Unipart Logistics provide a range of shared services functions including HR, Finance and IT as well as Consultancy resource.

2014

In early 2014, Unipart Logistics entered the industrial logistics market by providing supply chain services to Serck Services for their Heavy Duty Heat exchange units. Unipart Logistics provides a number of critical services including; inbound freight, brokerage, warehousing and outbound freight.

Unipart North America were also awarded the Merchandising business for Jaguar Land Rover with initial deliveries to B2B customers with opportunity of developing the B2C channel in the future.

In the 2nd half of 2014, Unipart Logistics announced the continuation of Long Tall Sally operations with a contract extension award, which sees our partnership extended through to 2018.

Overview

Unipart Logistics operates out of six major North American cities, providing excellent national coverage. It is supported by the 10,000 personnel who work within the Unipart Group globally.

Growth has been achieved by remaining true to the Unipart Group Philosophy of understanding the real and perceived needs of our customers better than anyone else and serving them better than anyone else. This has been demonstrated through:

  • Motivated and engaged teams with focus on continuous improvement and putting into practice our philosophy of ‘customer first’.
  • Unipart Way tools and techniques including Policy deployment, faculty on floor, OCC circles, visual management, communication cells.

Our focus remains on providing world class services and solutions to our existing and future customers across North America enabling our customers to concentrate on their core business operations.