A Better Return for Retailers?

admin / 6th May 2014 / Comments (0)

Often it seems retailers only have a forward gear when it comes to their supply chains. All the investment and attention is lavished on distributing goods onwards from warehouses with a lot less thought for products that swim against the tide. Reverse logistics has traditionally been an under-resourced, minority sport played in odd corners of […]

How Multichannel Priorities are Changing

admin / 6th May 2014 / Comments (0)

More than 120 retailers have completed the survey so far, conducted with Unipart Logistics, and more than 90 per cent of respondents operate multiple channels – mostly stores and a website. It came as little surprise to the retailers who gathered for a breakfast roundtable to discuss the preliminary results that 86 per cent of […]

Planning and Forecasting

admin / 6th May 2014 / Comments (0)

In this short article we look at the technology available to support forecasting. We believe that the secrets to success lie in conducting a critical review of what is important to business and then using appropriate technology to generate the base forecast and measure performance. We discuss why forecasts are needed and how they are […]

Exceeding Customer Expectations

admin / 6th May 2014 / Comments (0)

There are many fulfilment issues faced by retailers today. The biggest challenge – which encompasses a wide spectrum of related issues – is the provision of a service that is above all convenient to the consumer. Only a few years ago it was acceptable to place an order, wait almost a week for it to […]