As more companies have to manage complex global supply chains, ensuring the successful processing of customer orders through to delivery is increasingly challenging, requiring proven and innovative technical support.
Our expert teams (Business and IT) have a wealth of experience in managing our systems multiple warehouses and distribution centres worldwide, recognising that with the right system in place customer satisfaction will improve, whilst your company’s distribution processes become more efficient.
UBS uses SAP Sales and Distribution module to improve the distribution process in line with Sales Order Management, improving customer engagement whilst reducing lead times.
Unipart can provide accurate and speedy sales order processing, allowing access to real time data that is continuously updated and automated from all sales history at a touch of a button. Unipart services can improve the efficiency of the way you deal with:
- Customer enquiries
- Quotes: we can offer comprehensive and flexible pricing, including special pricing and complex price and discount structures
- Billing and finance
- Credit management
- Returns: we can offer support to create made to measure reverse logistic system support for our customers, making the process and delivery of returns easier to process.
- EDI, web and remote ordering capabilities
Our systems provide a proven yet innovative systems approach to ensure customer satisfaction with distribution management, including Outbound Systems.
Unipart’s state of the art dealer-facing systems, which provide a customer facing solution to the distribution management process, and include two unique developments:
- ‘Warehouse Search’ is a function which provides a global search of all stocking warehouses for a part or available substitute when/local facing warehouse is unable to supply
- ETA is a function that calculates an estimated time of arrival for a unavailable part to arrive from a different location to minimise shortfall and improve visibility.
- Shipping and Transportation Management
The benefits of UBS Sales and Distribution systems are:
- Available in 10 different languages
- Strong Standard SAP functionality with Unipart enhancements
- Visibility at every level
- 24*7*365 Operation and Support
- Major, in depth knowledge and experience in both the Business and IT Teams to support and enhance the solutions.
- Scalable in, volumes, functionality and geography